hands holding starfish

Our 5 Core Values

Perhaps you have noticed the starfish in our logo and on our website. Starfish have been mesmerizing beach goers and seafarers for as long as they have graced the ocean.

Our highest calling at LJCSC and La Jolla Cosmetic Medical Spa lis to make a positive difference in the lives of each and every one of our patients. As a symbol of strength and renewal, the starfish also represents the rejuvenation and enhanced confidence that our patients experience.

Each arm of the starfish symbolizes one of the 5 patient care values that the entire team at LJCSC and La Jolla Cosmetic Medical Spa is dedicated to upholding:

1

Excellence

When we founded LJCSC over 31 years ago, we pledged to adhere to the highest standards of professional excellence. To us, that means doing what you have to do, better than you have to do it.

We’ve carried this commitment over to La Jolla Cosmetic Medical Spa. Our expert team remains dedicated to going above and beyond to always do what is right for you. Our patients trust us to give them the best possible advice and the outstanding results they deserve.

With thousands of 5-star patient reviews, we are proud to be recognized for our unparalleled excellence.

2

Safety

We never compromise on your safety. In fact, we go to extra lengths to provide you with the reassurance of knowing you are getting the best possible care.

Our team is continuously upgrading their knowledge to give you the latest advances in aesthetic technology and ensure you have options to safely and effectively treat your skin, no matter your age, skin type, or goals. When it comes to great results, we believe there are no shortcuts.

3

Customer Satisfaction

Your satisfaction is our obsession. We work hard every day to provide a 5-star experience and superb results for every patient.

We start by listening carefully to your needs and goals. We focus on building trusted, long-term relationships with our patients. We ask every patient for valuable feedback in an effort to continuously improve our patient experience.

We’re enormously proud of our 95% customer service satisfaction rating. But, we promise, we’ll never rest on our laurels.

4

Approachability

We believe that receiving aesthetic treatments should be an enjoyable, fun, and relaxing experience. At La Jolla Cosmetic Medical Spa, you’ll be welcomed into a warm, family atmosphere by genuinely nice people.

We want you to feel happy, comfortable, and confident whenever you are with us. That’s why kindness and compassion are at the core of everything we do. Our team will treat you with the same respect and dignity as we would our own cherished family and friends.

We’re honored to have helped over 36,000 patients enhance their appearance and become a part of our LJCSC family. We’re excited about welcoming you too!

5

Education

We are industry-leading pioneers and advocates for patient education. Our expert team is recognized for its significant contributions in improving the education of aesthetic patients across the U.S. and around the world.

You deserve to have accurate, honest information to help you make the best possible decision. Our caring team will partner with you to answer all of your questions and ensure you have everything you need to move forward with confidence.

Proof of our daily commitment to our five patient care values are the countless awards and recognitions LJCSC and La Jolla Cosmetic Medical Spa have received over the years.

We’re proud of our awards and 5-star reviews, but we’re even prouder of the positive impact we’ve had in the lives of our patients. Your smile is the best reward we could ever receive for our work.